Job Description

 

Redlands Community College is seeking a motivated, student-focused professional to join our Admissions and Advising team as a Student Services Specialist I. This is a full-time, 12-month professional staff position with a salary range of $36,000–$38,000 annually, plus an excellent benefits package.

If you enjoy working with people, building relationships, and helping students achieve their educational goals, this position offers an exciting opportunity to make a difference at Redlands Community College. The Student Services Specialist I will work in a fast-paced, collaborative, and student-centered environment, supporting students from their first interaction with the college through enrollment, advising, retention, and degree completion.

This is an opportunity to become part of a team committed to helping students access college, find their path, stay on track, and reach their goals. The ideal candidate will bring a positive attitude, strong communication skills, a passion for student success, and a willingness to work collaboratively across campus. Join us in making an impact on student success!

 

Responsibilities include, but are not limited to:

  • Evaluate and process student applications.
  • Communicate with prospective students throughout the admissions process.
  • Advise and enroll new, returning, and concurrent students.
  • Serve as an academic advisor for current students and help students navigate their educational journey.
  • Utilize an early alert and case management system to identify students who may need additional support.
  • Provide interventions, referrals, and appropriate resources to help students overcome barriers.
  • Assist students with degree completion and persistence.
  • Stay informed about current trends and best practices in student retention and student success.
  • Represent Redlands Community College at college and career fairs, open houses, and other recruitment events.
  • Visit area high schools and participate in concurrent classroom visits.
  • Engage in off-campus recruitment activities, which may occasionally include overnight travel.
  • Build relationships and communicate effectively with prospective students and families.
  • Lead or assist with special projects supporting admissions, advising, recruitment, and retention.
  • Maintain confidentiality and perform all responsibilities in compliance with FERPA.
  • Serve on the scholarship committee.
  • Participate in departmental and college meetings.
  • Perform other duties as assigned.

 

Qualifications:

  • Bachelor’s degree, or the ability to complete a bachelor’s degree within 12 months of employment with Redlands Community College.
  • Excellent communication and customer service skills.
  • Strong interpersonal and organizational skills.
  • Ability to work collaboratively with colleagues and professional peers.
  • Bilingual in Spanish preferred.

 

How to Apply:

Interested applicants are strongly encouraged to apply online and submit:

  • Cover letter
  • Resume
  • Copies of college transcripts
  • Three professional references, including names, addresses, and phone numbers

The position is open until filled.


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