Cross-State Reciprocity Information

We make every effort to resolve student complaints fairly and equitably. Students located in SARA states must follow our complaint process prior to submitting a complaint to Oklahoma State Regents for Higher Education (OSRHE) SARA Portal Entity If a complaint deals with students located in SARA states and the College is not able to resolve the complaint, then we agree to work with its Home State’s SARA Portal Entity to resolve any complaints arising from students in SARA states, and to abide by the decision of that entity regarding resolution of such complaints. (Please note that grade appeals and student conduct appeals are not permitted under SARA, these would be institutional complaints that have formal process.  Please refer to the College Catalog and the Student Handbook for both appeal processes.)

OSRHE SARA Student Complaint Appeal     NC-Sara Complaint Process

This policy is in accordance with federal code amendment 34 CFR--PART §600.9(c)(2)(ii) effective as of July 1, 2020 and the National Council for State Authorization Reciprocity Agreement (NC-SARA) rules listed in the NC-SARA Manual.   

The location of each student is determined by the information provided at the time of enrollment into the academic program. It is the student’s responsibility to inform the college if their location has changed during their enrollment. All students participating in activities outside of Oklahoma must notify the college of their change of location. If students change their location for other reasons not related to participating in academic activities, they, also, must notify the college of their change of location. 

This policy applies to students in all modalities including but not limited to students who are enrolled in the following: 

• online programs 

• online courses including online summer school 

• hybrid courses 

• face-to-face courses 

• out-of-state learning placements including but not limited to clinical rotations, internships, community services, fellowships, undergraduate research, or student teaching 

• study-abroad programs 

• enrollment in Redlands Community College online courses while out of the state of Oklahoma 
  

Definitions 

• National Council for State Authorization Reciprocity Agreement: SARA is an agreement among member states, districts and territories that establishes comparable national standards for interstate offer of postsecondary distance education. When states join SARA, they agree to follow uniform processes for approving their eligible institutions' participation.  They also agree to deal with other states' SARA institutions in a common way when those institutions carry out activities in SARA states other than their own. 
   
  SARA's policies help protect students and provide benefits to both states and institutions carrying out distance education in multiple states.  As of July 2025, 49 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands are members of SARA. As of 2024, more than 2,400 institutions in 49 member states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands participate in SARA.
  
  
• Residence: The state in which the student has legal residence. 

• Location: The state in which the student is located while engaged in Redlands Community College educational activities. 

• Time of Enrollment: The student's initial enrollment into any Redlands Community College program and not the time of the student's initial application to the institution.